Privacy Policy
Privacy Policy
Effective Date: May 31, 2025
At Palm Beach Concierge Technology Service, we are committed to protecting your privacy with the same care and trustworthiness we bring to our services. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with us, whether through our website, in-person appointments, or online consultations.
1. Information We Collect: We collect only the information necessary to provide our services, such as your name, email address, phone number, and appointment details when you book through Calendly or contact us. During services like identity protection or digital organization, we may access personal data (e.g., emails, photos) with your consent, but we do not store this data.
2. How We Use Your Information: Your information is used to schedule appointments, provide tailored tech support, and communicate with you about our services. For example, we may use your email to confirm a Zoom consultation or your travel details to assist with airline bookings. We do not share your information with third parties unless required to fulfill a service (e.g., submitting a 23andMe deletion request on your behalf).
3. Data Protection: We take reasonable steps to protect your data, including secure storage of booking details and using trusted platforms like Venmo for payments. We do not retain sensitive data (e.g., passwords, personal files) after a session unless you request otherwise, and we delete such data upon completion of the service.
4. Your Rights: You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us via email at [insert email] or phone at [insert phone]. We will respond within 30 days, ensuring your data is handled with care.
5. Changes to This Policy: We may update this policy as our services evolve. Any changes will be posted on our website, and we encourage you to review it periodically.
If you have questions about your privacy, we’re here to help with the same compassion we bring to every interaction. Contact us at [insert contact information] to learn more.