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SERVICES

Compassionate and Patient Concierge Support

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Experience concierge-level care with a gentle, understanding touch. Whether it’s troubleshooting or learning, we’re here to support you every step of the way, reflecting the founder’s heartfelt dedication to every client’s journey.

 

Personalized Service

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Every solution is crafted just for you. Recognizing that needs vary, we tailor our tech support to your unique circumstances, ensuring a bespoke experience that feels as individual as you are.

 

Tutoring


Discover personalized tech tutoring tailored for all ages, with a special focus on seniors. Our founder, with over 20 years as a technology educator, offers patient, step-by-step guidance to master email, apps, and devices—empowering you with confidence at your own pace.

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Identity Protection

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Safeguard your digital life with our expert identity protection protocol. Inspired by helping a friend recover from identity theft, we provide tailored advice on passwords, safe browsing, eliminating online presence, monitoring online presence, ensuring your peace of mind with compassionate support.

 

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Advising


Receive strategic tech guidance customized to your needs. From device upgrades to online safety, our founder’s decades of experience deliver insightful solutions, helping you navigate technology with ease and assurance.

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Senior Focus


We’re dedicated to seniors, inspired by our own loved ones' struggles with technology. With empathy and patience, we simplify digital challenges, enhancing independence and connection for those who need it most.

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Trustworthy Approach


Trust is our foundation. With honest communication, personal data protection and reliable service, we build lasting relationships, offering the security and dependability you deserve in every interaction.

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Free 15-Minute Consultations


Start your tech journey with a free 15-minute consultation. Book easily calling or texting 561-404-4977 to discuss your needs with no obligation, setting the stage for personalized support.

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Online Zoom Consultations


Connect with us virtually through Zoom consultations, bookable online by individuals. Enjoy flexible, face-to-face guidance or tutoring from the comfort of home, tailored to your schedule and preferences.

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In-Person Appointments


For hands-on help, schedule in-person appointments via phone, text, or email. A Venmo deposit secures your slot, ensuring we bring our expertise directly to your door with care and precision.

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Device Setup and Configuration


Let us handle the setup of your new devices with ease. From airpods and smartphones to smart TVs, we configure accessibility features and ensure everything works seamlessly, tailored for seniors’ comfort and independence.

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Tech Maintenance and Troubleshooting


Keep your technology running smoothly with our maintenance and troubleshooting services. We update software, clear issues, and provide ongoing support to prevent disruptions, all with a caring approach.

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Digital Literacy Workshops (Individual or Group Sessions)


Join our small-group digital literacy workshops, perfect for seniors. Learn essentials like how to protect your identity, how to avoid scams, how to make Zoom calls, how to shop online safely in a supportive setting, or how to incorporate AI into your life in a positive way, led by our founder with 20+ years of teaching expertise.

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Customized Workshops (Group Sessions)


Incorporate your company or association's goals into our digital literacy workshop. Plan topics with us and tailor the session to your employees' or residents' needs. Perfect for introducing new software to technology-challenged students.

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Scam Awareness and Prevention Training for Seniors


Protect yourself from scams with our specialized training. We teach you to spot phishing and fake calls, drawing on the founder’s identity theft recovery experience to keep you secure.

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Smart Home Integration for Seniors


Enhance your home or your loved ones home with smart technology tailored for seniors. We set up devices like Alexa for reminders or safety alerts, ensuring a safer, more connected living experience with patient guidance. 

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Data Backup and Recovery Assistance


Safeguard your memories with our data backup and recovery help. We guide you to save photos and files to the cloud or drives, and recover lost data, offering peace of mind for every client.

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Social Media and Communication Training for Seniors


Stay connected with our social media and communication training. Learn to use Facebook, WhatsApp and others safely, with privacy tips and easy steps, designed to bridge generational gaps with care. We can even help guide you on your own posting decisions to attract positive attention from your grandchildren!

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Streamlining and Side gigs for Seniors

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Harness cutting-edge technology with our personalized guidance to simplify your daily chores and errands, freeing up more time for the activities you cherish. Do you have a passion, hobby or skill that’s been sidelined but still ignites your spirit? Discover innovative ways to transform your talents into fulfilling income streams through tailored app opportunities and tech solutions, empowering you to thrive with purpose and joy.

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Tech Advocacy with Service Providers


Let us advocate for you with tech providers. We handle internet or phone issues, negotiating bills or troubleshooting outages, so you can enjoy stress-free service with our expert support.

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Digital Organization

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Reclaim control of your digital life with our digital organization services. Let us help you efficiently organize your photos, documents, and emails, creating a streamlined system tailored to your needs. With the founder’s decades of tech expertise and a compassionate approach, we simplify the process, ensuring seniors and all clients enjoy a clutter-free, accessible digital space with ease.

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Online Safety For Families

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Protect your children in the digital world with our expert online safety advisory services. Let us guide you in creating a secure and age-appropriate digital environment, safeguarding your family from online risks with tailored strategies for monitoring, education, and protection. With the founder’s extensive tech experience, experience with young people as a teacher, and a caring approach, we make online safety simple and effective, empowering families to navigate the digital landscape with confidence and peace of mind.

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AI Integration for a Positive Life

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Elevate your daily experience with personal AI integration services, designed to seamlessly weave artificial intelligence into your life in a meaningful and safe way. Let us assist you in harnessing the latest AI trends—such as personalized productivity tools—ensuring you stay ahead with customized solutions tailored just for you. With a passion for innovative living, and a supportive approach, we make AI integration enjoyable and enriching, empowering you to embrace the digital future with confidence and excitement.

What Our Clients Say

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Michael, Analog Virtuoso, Delray Beach

I can’t say enough about Palm Beach Concierge Technology Service! Their compassionate expert made booking my airline flights and getting boarding passes a breeze—something I’d never manage on my own. With their patient guidance, I felt confident and excited for my trip. On top of that, I learned how to book my next flight!
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